NeoVA Services

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A General Virtual Assistant (VA) is a remote professional who provides reliable administrative, technical, and creative support to businesses, entrepreneurs, and busy professionals. By handling day-to-day tasks such as email management, scheduling, data entry, research, customer support, and social media assistance, a VA helps clients stay organized, productive, and focused on growing their business.

Working virtually, a General VA uses modern tools and software to efficiently manage operation.

A Medical Virtual Assistant (MVA) is a trained remote professional who provides administrative and operational support to healthcare providers, clinics, and medical practices. By handling non-clinical tasks such as appointment scheduling, patient communication, medical records management, insurance verification, and billing support, a Medical VA helps healthcare professionals focus more on patient care.

A Real Estate Virtual Assistant (REVA) is a remote professional who provides administrative and operational support to real estate agents, brokers, and property managers. By handling time-consuming tasks such as listing management, lead follow-ups, appointment scheduling, CRM updates, marketing support, and document preparation, a REVA helps real estate professionals focus on closing deals and building client relationships.

Sales and Marketing Support Virtual Assistant services help businesses stay organized, consistent, and responsive throughout the customer journey. By managing the essential tasks behind lead generation, prospect communication, and marketing activities, we ensure your sales process runs smoothly and efficiently.

Our support includes prospect research, lead list building, CRM updates, appointment setting, email marketing assistance, social media support, and market research. 

Lead Generation and Prospecting Virtual Assistant services focus on identifying potential clients and building organized lists of qualified prospects for your business. Through detailed research and data collection, we help you connect with the right audience and create opportunities for new sales.

Our support includes researching target markets, sourcing contact information, building and maintaining prospect lists, verifying data accuracy, and updating CRM systems. 

Email Marketing Support Virtual Assistant services help businesses communicate consistently and effectively with their audience through well-organized email campaigns. We assist in managing email lists, preparing newsletters, formatting promotional emails, and scheduling campaigns to ensure timely delivery.

Our support includes audience segmentation, content formatting, email scheduling, monitoring responses, and maintaining clean and updated subscriber lists. 

Email and Calendar Management Virtual Assistant services help businesses stay organized, responsive, and on schedule. We manage inboxes by organizing emails, filtering important messages, responding to routine inquiries, and ensuring that no critical communication is missed.

In addition, we handle calendar management by scheduling appointments, coordinating meetings, sending reminders, and avoiding scheduling conflicts. Our goal is to create a structured and efficient system.

Data Entry and File Management Virtual Assistant services ensure that your business information is accurate, organized, and easy to access. We handle the careful input of data into spreadsheets, databases, and online systems while maintaining consistency and attention to detail.

In addition, we organize digital files and documents in cloud storage platforms such as Google Drive, Dropbox, and other systems, creating a structured filing system that improves efficiency and saves time. 

Document Preparation Virtual Assistant services help businesses create, format, and organize professional documents with accuracy and consistency. We assist in preparing reports, letters, presentations, spreadsheets, and other business materials to ensure they are clear, well-structured, and visually presentable.

Our support includes formatting documents, converting files (PDF, Word, Excel), proofreading for basic errors, and organizing content to meet your requirements. 

Email and Chat Support Virtual Assistant services ensure that customer inquiries are handled promptly, professionally, and efficiently. We monitor support inboxes and chat platforms to respond to questions, provide information, and assist customers with their concerns in a timely manner.

Our support includes managing incoming messages, providing accurate responses based on your guidelines, escalating complex issues when necessary, and maintaining clear communication records. 

Order and Account Assistance Virtual Assistant services help businesses manage customer orders and account-related concerns with accuracy and efficiency. We assist in processing orders, tracking shipments, updating order statuses, and ensuring that customers receive timely information about their purchases.

Our support also includes helping customers with account inquiries, updating account details, resolving common issues, and maintaining organized records in your system or CRM. 

CRM and Records Management Virtual Assistant services help businesses keep customer and client information accurate, organized, and up to date. We manage data entry, update contact details, log interactions, and maintain well-structured records within your CRM system.

Our support ensures that all customer information, communication history, and important records are properly documented and easy to access whenever needed.